Amazon Connect launches AWS CloudFormation support for users, user hierarchy groups, and hours of operation
Amazon Connect now supports AWS CloudFormation on three new APIs: Users, User Hierarchies, and Hours of Operation. You can now use AWS CloudFormation templates to deploy these Amazon Connect resources—along with the rest of your AWS infrastructure—in a secure, efficient, and repeatable way. Additionally, you can use these templates to maintain consistency across Amazon Connect instances. For more information, see Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.
Amazon Connect now supports AWS CloudFormation on three new APIs: Users, User Hierarchies, and Hours of Operation. You can now use AWS CloudFormation templates to deploy these Amazon Connect resources—along with the rest of your AWS infrastructure—in a secure, efficient, and repeatable way. Additionally, you can use these templates to maintain consistency across Amazon Connect instances. For more information, see Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.
AWS CloudFormation support for Amazon Connect resources is available in all AWS regions where Amazon Connect is offered. To learn more about Amazon Connect, the AWS contact center as a service solution on the cloud, please visit the Amazon Connect website.