JIRA Service Desk Data Center now available on the AWS Cloud with AWS Quick Start
The AWS Quick Start for JIRA now includes support for JIRA Service Desk Data Center. You can use the updated Quick Start to deploy one of the following JIRA products on AWS:
• JIRA Software Data Center, which is a software development tool that is used by agile teams. This tool helps development teams create and estimate projects, build a sprint backlog, identify team commitments and velocity, visualize team activity, and report on progress.
• JIRA Service Desk Data Center, which provides IT service management software with high availability and performance at scale on AWS. JIRA Service Desk is easy to use, simple to set up, and has everything you need for IT support and customer service. Teams can link JIRA Service Desk tickets to JIRA Software issues and keep development and IT connected for fast issue resolution.
The AWS Quick Start for JIRA now includes support for JIRA Service Desk Data Center. You can use the updated Quick Start to deploy one of the following JIRA products on AWS:
• JIRA Software Data Center, which is a software development tool that is used by agile teams. This tool helps development teams create and estimate projects, build a sprint backlog, identify team commitments and velocity, visualize team activity, and report on progress.
• JIRA Service Desk Data Center, which provides IT service management software with high availability and performance at scale on AWS. JIRA Service Desk is easy to use, simple to set up, and has everything you need for IT support and customer service. Teams can link JIRA Service Desk tickets to JIRA Software issues and keep development and IT connected for fast issue resolution.
The Quick Start builds the AWS infrastructure and deploys one of these JIRA products on AWS in a few simple steps, in about 30 minutes. The AWS environment consists of a virtual private cloud (VPC) that spans two Availability Zones and includes public and private subnets with secure Internet access. The Quick Start deploys JIRA instances with an Auto Scaling group to ensure application availability, Amazon Relational Database System (Amazon RDS) PostgreSQL for database support, and Amazon Elastic File System (Amazon EFS) as the shared file system. The deployment and configuration tasks are automated by AWS CloudFormation templates that you can customize during launch, and you can add nodes to the JIRA cluster after deployment.
Quick Starts are automated reference deployments for key workloads on the AWS Cloud. Each Quick Start launches, configures, and runs the AWS compute, network, storage, and other services required to deploy a specific workload on AWS, using AWS best practices for security and availability. This Quick Start was created by AWS solutions architects in partnership with Atlassian, to integrate solutions and services from both companies.
To get started with JIRA Service Desk Data Center on AWS, use the following resources:
- View architecture and details - Use the deployment guide for step-by-step deployment and configuration instructions
You might also want to check out the AWS Quick Start for Bitbucket Data Center, and see the full catalog of Quick Start reference deployments from AWS and from AWS partners.