AWS Systems Manager Incident Manager now supports Microsoft Teams for Collaboration

Today, AWS announces the general availability of Incident Managers support of Microsoft Teams, extending support to three chat collaboration platforms, Amazon Chime, Slack, and now Microsoft Teams.

With AWS Chatbot for Microsoft Teams, customers can now incorporate Microsoft Teams chat channels into their Incident Manager Response Plans. During an incident, Incident Manager can send update notifications directly to the Microsoft Teams chat channel to keep all responders informed. Channel members can also run AWS CLI commands to update and interact with the incidents in Microsoft Teams.

To get started with Microsoft Teams in Incident Manager, visit the Working with chat channels in Incident Manager documentation.

To view information about Incident Manager regions and quotas, see Incident Manager endpoints and quotas in the Amazon Web Services General Reference guide.