Amazon Bedrock Flows announces preview of multi-turn conversation support

Amazon Bedrock Flows enables you to link foundation models (FMs), Amazon Bedrock Prompts, Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, Amazon Bedrock Guardrails and other AWS services together to build and scale pre-defined generative AI workflows. Today, we announce preview of multi-turn conversation support for agent nodes in Flows.This feature enables dynamic, back-and-forth conversations between users and flows, similar to a natural dialogue.

Customers who use agents to execute steps within flows have indicated that sometimes the agents don’t have all the context required to successfully complete the action. With this preview launch, an agent node can intelligently pause the flow’s execution and request user- specific information. After the user sends the requested information, the flow seamlessly resumes the execution with the additional inputs. This feature enables a more interactive and context-aware experience, because the flow can adapt its behavior based on user responses.

The preview of multi-turn conversation support in Flows is now available in all regions that Flows is available. To get started, see this blog and the AWS user guide.